Shipping policy

At Zorevea, we strive to provide a smooth and reliable shopping experience. Please review our shipping policy below for information about processing times, delivery, and tracking.

1. Shipping Time

• Order Processing: Orders are processed within 1–3 business days.

• Delivery Time: Once processed, orders typically arrive within 2–5 business days.

• Important: Delivery times do not include customs clearance or unexpected carrier delays.

2. Shipping Area

We currently ship exclusively within the United States and United Kingdom.

3. Lost, Missing, or Incorrectly Addressed Packages

Zorevea is not responsible for orders delivered to an incorrect address provided at checkout. Please carefully verify your billing and shipping information before placing your order.

If an error occurs on our part, we will take full responsibility and provide a replacement or refund at no additional cost.

For packages marked as delivered but not received, please contact the carrier first. Our support team will assist you with the next steps.

4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 1–3 business days for tracking information to become available or update after shipment.

If your order was shipped more than 7 business days ago and the tracking information has not updated, please contact our support team for assistance.

5. Multiple Shipments

For faster delivery, items from the same order may occasionally be shipped separately.

If this occurs, you will receive individual tracking details for each package.

6. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: zoreveahelp@gmail.com

Our customer support team will be happy to assist you.